Frequently Asked Questions

Everything you need to know about our premium natural collections.

What materials are used in your products?

We specialize in high-quality, sustainable natural materials including premium sheepskin, reindeer hides, and organic wool, all sourced ethically from certified suppliers.

How long does shipping take within the UK?

Standard delivery typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your parcel's journey.

What is your return policy?

We offer a 14-day return window from the date of receipt. Items must be in their original, unused condition with all tags attached to be eligible for a full refund.

How do I care for my sheepskin items?

To maintain the natural beauty of your sheepskin, we recommend regular shaking and brushing with a specialized wool brush. For spills, spot clean with a damp cloth and mild wool detergent.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.

Are your products ethically sourced?

Absolutely. We pride ourselves on sourcing by-products of the food industry, ensuring that no animals are raised solely for their skins and that all farming practices meet strict welfare standards.